Sales Fulfillment Specialist

Website flyingdog Flying Dog Brewery

Gee, Brain. What are we going to do tonight? Same thing we do every night, Pinky. Try and take over the world.
The Sales Fulfillment Specialist will be responsible for all sales logistics, fulfillment, and wholesaler coordination for the entire Flying Dog sales network. Responsibilities will include receiving orders from 45-60 wholesalers and importers, coordinating and communicating order changes to those wholesalers and tracking those orders through the company from order receipt to order shipment.
Role and Responsibilities

  • Provide a high level of customer service to wholesalers and sales staff through professional communication and problem solving via telephone and email
  • Manage 40-50 wholesalers, 3-5 importers and two cartoon mice
  • Drink our Kool-Aid by learning about our brand and products and serving as an ambassador to the wholesalers, importers, and other valued partners
  • Effectively communicate the needs of wholesalers and importers to appropriate staff members and management
  • Generate specialized sales reports, metric tracking, and forecast reports as needed
  • Prepare and maintain various paperwork related to sales administration
  • Track and analyze wholesaler inventory
  • Initiate market data collection of wholesaler and consumer insights as needed
  • Work closely with warehouse and operations team to ensure optimal customer service and order fulfillment
  • Track and coordinate daily orders
  • Work with internal field sales teams to ensure all needs are met
  • Point of contact with field sales team on ordering and managing point of sale materials
  • Coordinate and submit beer formula and label registrations to the TTB
  • Manage beer registrations with states in the Flying Dog distribution footprint in coordination with internal compliance
  • Take on special projects and assignments as needed
  • Propose opportunities for improvement in our operations, knowing that no idea is too big or too small

Qualifications And Education Requirements

2-4 years of professional experience is preferred

Preferred Skills

  • Must possess strong organizational skills, be detailed orientated and have the ability to prioritize and multi-task in a fast-paced environment
  • Computer literacy is a must. Experience in Word, Excel, PowerPoint and Outlook is essential, ability to recreate the smiling poop emoji in MS Paint a bonus
  • Excellent phone and customer service skills required
  • Welcomes change like Brangelina adopted kids in their glory day

Seniority Level

Entry level

Industry

  • Marketing & Advertising
  • Computer Software
  • Staffing & Recruiting

Employment Type

Full-time

Job Functions

  • Customer Service
  • Information Technology

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